Housekeeping, guest requests, staff scheduling, invoicing, and your PMS’s nightly figures — replacing the six different logins your team juggles today with one platform every role can actually use.
One tool for housekeeping. Another for scheduling. A spreadsheet for lost & found, a shared inbox for guest requests, a PMS that only front desk can see into, and a GM stitching all of it into one picture at 6am every morning.
ASP Works replaces the stitching. Every department works in the same platform, on the data everyone else is already looking at — and it stays connected to the PMS you already run, instead of asking you to replace it.
A housekeeper works a shift from a phone. A GM sees a board of what needs attention. An owner sees the money. Nobody below manager sees what isn't theirs to see — same data, shaped by who's looking at it.
Your PMS emails its nightly reports and ASP Works reads them — occupancy, ADR, revenue, payments and receivables, with nothing retyped. Connect your PMS — coming soon: room status out and occupancy back in, live. Nothing here asks you to rip out what already works.
Ask it anything and it answers from your hotel's own data and procedures first — instantly, and without inventing an answer — before it ever reaches for a general-purpose model.
Running more than one hotel? A single dashboard ranks every property by what's waiting on it, with one button to open the one that needs you first.
Every employee from hiring to review, with the schedule, time off and what each shift costs.
Clean, inspected rooms and well-kept equipment, with every work order, vendor, certificate and water test on record.
Every guest request owned until it is done, every group welcomed by name, and one page your guests can use.
Log what guests leave behind, match it to its owner and send it home, paid for and tracked.
Every inquiry followed up, signed and run as an event from one order.
Invoices approved and coded to your accounts, and measured against your budget.
Early access: your hotel's books, with bills, bank matching, journals, month-end close and statements.
What is happening around the hotel that could fill or empty rooms, with revenue notes your team follows up.
A welcome note before arrival, a simple way to ask for what they need during the stay, and a thank-you on the way out — timed to the hotel's own clock, not a server's, and never sent to a guest who never gave an email.
